{"id":420,"date":"2022-10-14T16:49:25","date_gmt":"2022-10-14T16:49:25","guid":{"rendered":"http:\/\/eirini-savalan.com\/?p=420"},"modified":"2023-08-23T14:36:29","modified_gmt":"2023-08-23T11:36:29","slug":"coaching-as-part-of-a-managers-role","status":"publish","type":"post","link":"https:\/\/eirini-savalan.com\/en\/coaching-as-part-of-a-managers-role\/","title":{"rendered":"Managers as Coaches &#8211; How to become a better leader"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"420\" class=\"elementor elementor-420\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-772163d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"772163d4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f00b59f\" data-id=\"5f00b59f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1433bd14 elementor-widget elementor-widget-text-editor\" data-id=\"1433bd14\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"http:\/\/eirini-savalan.com\/wp-content\/uploads\/2020\/06\/christina-wocintechchat-com-LQ1t-8Ms5PY-unsplash-1024x683.jpg\" alt=\"\" class=\"wp-image-216\"\/><\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a5226b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a5226b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d0ae657\" data-id=\"d0ae657\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a853f5d elementor-widget elementor-widget-image\" data-id=\"a853f5d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-1024x683.jpg\" class=\"attachment-large size-large wp-image-1096\" alt=\"\" srcset=\"https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-1024x683.jpg 1024w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-scaled-600x400.jpg 600w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-300x200.jpg 300w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-768x512.jpg 768w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-1536x1024.jpg 1536w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-2048x1365.jpg 2048w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-135x90.jpg 135w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-120x80.jpg 120w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-394x263.jpg 394w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-915x610.jpg 915w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-1240x827.jpg 1240w, https:\/\/eirini-savalan.com\/wp-content\/uploads\/2022\/10\/krakenimages-376KN_ISplE-unsplash-1620x1080.jpg 1620w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da7308f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da7308f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8abb023\" data-id=\"8abb023\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e869d0a elementor-widget elementor-widget-spacer\" data-id=\"e869d0a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23ccca9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23ccca9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a8e75a\" data-id=\"1a8e75a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2e990f elementor-widget elementor-widget-text-editor\" data-id=\"c2e990f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/eirini-savalan.com\/services\/business-coaching\/\"><strong>Business Coaching<\/strong> <\/a>and <strong>career development<\/strong> are integral parts of every manager\u2019s job. Studies show that managers who provide <strong>mentoring<\/strong>, coaching and <strong>feedback<\/strong> to their employees, help them develop skills, improve performance, define and realize career goals, but also they tend to have more <strong>successful and productive teams<\/strong>. Successful Managers\/ Team Leaders <strong>listen<\/strong> carefully and provide plenty of <strong>opportunities for learning and growth<\/strong> to their team members. Coaching is one of the best ways to <strong>develop and retain <\/strong>valuable <strong>employees<\/strong>.<\/p>\n<p>When we say that Managers can coach, we don\u2019t mean on the job training. It\u2019s not even managing. It\u2019s less about directing the work and more about <strong>helping someone succeed<\/strong>. James\u00a0<span style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit; font-weight: inherit;\">Flaherty writes \u201c<\/span><em style=\"color: inherit; font-family: inherit; font-size: inherit; font-weight: inherit;\">Coaching: <strong>Evoking Excellence<\/strong> in Others<\/em><span style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit; font-weight: inherit;\"> \u201c, meaning that it is a way of working with people that leaves them more <\/span><strong style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit;\">competent<\/strong><span style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit; font-weight: inherit;\"> and more <\/span><strong style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit;\">fulfilled<\/strong><span style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit; font-weight: inherit;\">, so that they are more able to <\/span><strong style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit;\">contribute<\/strong><span style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit; font-weight: inherit;\"> to their organizations and find <\/span><strong style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit;\">meaning<\/strong><span style=\"color: inherit; font-family: inherit; font-size: inherit; font-style: inherit; font-weight: inherit;\"> in what they are doing.<\/span><\/p>\n<p>Below, you can identify ways to develop your coaching skills as you work with your employees to help them develop and succeed.<\/p>\n<p>\u00a0<\/p>\n<ol>\n<li><strong>Frequent coaching meetings with employees<\/strong><\/li>\n<\/ol>\n<p>Coaching is about <strong>building relationships<\/strong> and that takes time. For coaching to work well, it has to happen <strong>regularly<\/strong>. It\u2019s important to <strong>spend time<\/strong> coaching both strong and weaker employees. Managers often concentrate on the employee who needs remedial attention in contrary to the stronger performers who don\u2019t seem to need any help. That\u2019s a misallocation of managerial resources. You must meet often with all the people you manage, individually and as a team, so that you <strong>establish trusting relationships<\/strong>. You might hold a coaching session with an employee for any number of reasons, such as to build <strong>communication skills<\/strong>, build a specific skill or <strong>change a pattern of behavior<\/strong>, help <strong>someone adapt to a new process or practice<\/strong>, <strong>improve performance<\/strong> and <strong>productivity<\/strong>, help an employee overcome a <strong>problem<\/strong> or <strong>improve working relationships<\/strong>. You can also look for opportunities to coach people in unscheduled ways by making yourself available when the occasion arises. Keep in mind that coaching can take place in many ways and via different channels, face-to-face, call, email.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"2\">\n<li><strong>Improve your coaching skills<\/strong><\/li>\n<\/ol>\n<p>Successful Managers <strong>encourage<\/strong>, <strong>support<\/strong>, and <strong>offer guidance and advice<\/strong>. Above all, they are <strong>patient<\/strong>, <strong>calm, <\/strong><strong>good and trustworthy listeners<\/strong>. They take a genuine interest in the people they are managing and ask lots of questions that are tailored to each individual\u2019s particular situation. A successful manager\/coach offers ideas and advice, but doesn\u2019t tell the other person what to do. Here are questions to ask yourself as you look at your own coaching skills:<\/p>\n<ul>\n<li>Are you a good listener?<\/li>\n<li>Are you patient with people who know less than you?<\/li>\n<li>Do you know what each of your direct reports does best? What each needs to focus on?<\/li>\n<li>Are you interested in seeing people succeed and do even better in their jobs?<\/li>\n<li>Do you make time regularly for coaching sessions with the people you manage?<\/li>\n<li>Are you comfortable delivering praise as well as constructive suggestions?<\/li>\n<li>Are you open to feedback from your direct reports?<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ol start=\"3\">\n<li><strong>Plan and prepare ahead of a session<\/strong><\/li>\n<\/ol>\n<p>While a good coaching meeting may feel like an informal conversation, in fact, its success rests on the Manager having planned and prepared ahead of time. Here are some ways to prepare:<\/p>\n<ul>\n<li><strong>Schedule time<\/strong> for coaching sessions into your calendar.<\/li>\n<li>Draw up a list of <strong>questions<\/strong> to ask at the coaching session. Ask questions that are <strong>specific and tailored<\/strong> to the particular person and set of circumstances. Open ended questions are best. Here are some examples of open-ended questions you might ask:<\/li>\n<\/ul>\n<p>&#8211; How do you think the project is going?<\/p>\n<p>&#8211; What has worked well for you on this project? Why?<\/p>\n<p>&#8211; What obstacles have you had on this project?<\/p>\n<p>&#8211; What support or resources do you feel you need?<\/p>\n<p>&#8211; What do you see as the goal of this project? Has the goal changed since you started?<\/p>\n<p>&#8211; How will we measure the success of this project?<\/p>\n<p>&#8211; What accomplishments can you point out so far? How were those achieved?<\/p>\n<p>&#8211; What do you see as the next steps?<\/p>\n<p>&#8211; What have you learned so far?<\/p>\n<p>&#8211; What skills have you used? What skills do you wish were stronger?<\/p>\n<ul>\n<li>Discuss and agree on <strong>goals and learning objectives<\/strong>. You might ask your employee, \u201cWhat should our goals be for these meetings?\u201d<\/li>\n<li><strong>Draw up a plan. <\/strong>For example, if the plan is to coach an employee on how to use a new database program, have all the tools and information you will need on hand to achieve the plan. This might include a detailed summary of process steps for the person to follow as s\/he learns and practices with the new database.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ol start=\"4\">\n<li><strong>Provide helpful, constructive feedback<\/strong><\/li>\n<\/ol>\n<p>Constructive and ongoing feedback is what helps people learn <strong>and keep on learning<\/strong>. Here are suggestions on giving productive coaching feedback:<\/p>\n<ul>\n<li>Start by asking for <strong>permission to give feedback<\/strong>.<\/li>\n<li>Focus on specific ways to <strong>improve skills <\/strong>and<strong> performance<\/strong>. Provide feedback on a specific area of concern rather than generalizing.<\/li>\n<li><strong>Focus<\/strong> on people\u2019s <strong>strengths, not weaknesses<\/strong>, when giving feedback.<\/li>\n<li>Be <strong>direct <\/strong>and<strong> straightforward<\/strong> when giving <strong>honest<\/strong> feedback and coaching.<\/li>\n<li>Always offer feedback with <strong>tact and sensitivity<\/strong>. Focus on the work and on specific issues. Feedback should never be personal. Avoid labels.<\/li>\n<li>Give <strong>timely feedback<\/strong>.<\/li>\n<li>Make sure the person has understood the feedback.<\/li>\n<li>Provide <strong>ongoing feedback<\/strong>. \u201cCoachable moments\u201d occur every day &#8211; moments that offer opportunities for learning.<\/li>\n<li>Discuss <strong>next steps<\/strong> after giving feedback.<\/li>\n<li><strong>Follow up.<\/strong> Did the coaching session or sessions achieve the <strong>desired results<\/strong>? Follow up to ensure that there has been positive change, learning, or progress.<\/li>\n<li><strong>Acknowledge<\/strong> and <strong>reward<\/strong> successful coaching results. <strong>Celebrate<\/strong> successes, progress, and achievements.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ol start=\"5\">\n<li><strong>Employees\u2019 career development<\/strong><\/li>\n<\/ol>\n<p>Helping employees to stay challenged and keep growing &#8211; are important parts of every manager\u2019s job. Career development is a two-way commitment that employees and employers make to each other. The employee commits to acquiring the skills and knowledge needed to stay valuable to the company, and the employer commits to supporting the employee by offering opportunities for development and growth. Growth doesn\u2019t have to mean a move up the corporate ladder. It can mean offering employees opportunities for broadening their current skills so that they continue to feel challenged and marketable in a changing economy. Make time for <strong>career development conversations with employees<\/strong>. During these conversations:<\/p>\n<ul>\n<li>Ask about people\u2019s <strong>career aspirations<\/strong>.<\/li>\n<li>Ask about <strong>job satisfaction.<\/strong><\/li>\n<li>Help the employee think about steps s\/he can take to achieve career goals. Think of ways that <strong>growth<\/strong> and <strong>developmental challenge<\/strong> can occur within the employee\u2019s current job position. Perhaps s\/he could work on a new initiative or high-stakes project, or work more with senior managers.<\/li>\n<li>Encourage employees to take advantage of <strong>learning opportunities<\/strong> on the job. On-the-job development should be part of every employee\u2019s <strong>development plan<\/strong>. Provide ample opportunities for job shadowing, apprenticeships, mentoring, and other learning situations to help people <strong>broaden and expand skills.<\/strong><\/li>\n<li>Help employees find other ways to develop new skills, either through further training or education. Promote <strong>continuous learning<\/strong>. Encourage employees to look for development opportunities outside the company by <strong>attending seminars, classes, workshops,<\/strong> or maybe pursuing a degree. Provide reading lists, if relevant. Urge employees to take <strong>training classes<\/strong> offered within the company. Offer employees the chance to coach or teach other employees.<\/li>\n<li>Encourage people to take <strong>responsibility<\/strong> for their own career development. <strong>Career development<\/strong> isn\u2019t solely a manager\u2019s job. Employees also have to take an active role. When you coach, encourage employees to assume more of this role themselves.<\/li>\n<li><strong>Delegate<\/strong> more. It\u2019s one of the best ways to develop employees.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Developing your team<\/strong><\/p>\n<p>The ultimate goal of <a href=\"https:\/\/eirini-savalan.com\/services\/business-coaching\/\">business coaching<\/a> is <strong>to build a stronger team<\/strong>. To do that, you must coach both the <strong>individuals<\/strong> you manage <strong>and<\/strong> the <strong>group<\/strong>.<\/p>\n<ul>\n<li>Encourage <strong>coaching and mentoring<\/strong> among team members. Help people find opportunities to coach one another.<\/li>\n<li>Suggest ways that people can <strong>work together<\/strong> on projects in order to <strong>share skills<\/strong> and <strong>advance learning.<\/strong><\/li>\n<li>Encourage a team <strong>culture of knowledge<\/strong> and <strong>information sharing<\/strong>.<\/li>\n<li>Be intentional about giving <strong>floor time<\/strong> to all members of your team.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Business Coaching and career development are integral parts of every manager\u2019s job. Studies show that managers who provide mentoring, coaching and feedback to their employees, help them develop skills, improve performance, define and realize career goals, but also they tend &hellip; <a href=\"https:\/\/eirini-savalan.com\/en\/coaching-as-part-of-a-managers-role\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-420","post","type-post","status-publish","format-standard","hentry","category-coaching"],"_links":{"self":[{"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/posts\/420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/comments?post=420"}],"version-history":[{"count":25,"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/posts\/420\/revisions"}],"predecessor-version":[{"id":2086,"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/posts\/420\/revisions\/2086"}],"wp:attachment":[{"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/media?parent=420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/categories?post=420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eirini-savalan.com\/en\/wp-json\/wp\/v2\/tags?post=420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}